At Ellen Jean, your privacy is our priority. We are dedicated to maintaining the security of your data and respecting your privacy rights. Our commitment is to handle your data fairly, legally, and transparently at all times.
Data Collection and Use
Purpose: We only request personal information when necessary to provide a service to you.
Method: Data is collected by fair and lawful means, with your knowledge and consent.
Transparency: You will always be informed about why we are collecting your data and how it will be used.
Retention: We retain your information only as long as necessary to fulfil the requested service.
Protection: Collected data is safeguarded against loss, theft, and unauthorised access, disclosure, copying, use, or modification.
Consent: By providing personal information for transactions, you consent to its use for that specific purpose. You can withdraw your consent anytime by contacting us. Refusing to provide personal information may limit the services we can offer.
Website Data
When you visit www.ellenjean.co.uk, we collect standard internet log information and details of visitor behaviour patterns. This data helps us understand site usage and does not personally identify visitors. Our website may link to external sites, and we are not responsible for their content or privacy practices.
Third-Party Services
We work with third-party providers who collect, use, and disclose information as needed to perform services for us. These providers, such as payment gateways, have their own privacy policies regarding the information required for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information is handled.
Disclosure
We do not share personally identifying information publicly or with third parties, except as required by law.
Policy Modifications
We reserve the right to update this privacy policy at any time. Any changes will be effective immediately upon posting.
Complaints
If you have concerns about our use of your personal information, please contact us directly. You can also file a complaint with the Information Commissioner’s Office (ICO) if you are dissatisfied with our response.
ICO Contact Information:
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline Number: 0303 123 1113
Website: ico.org.uk
This policy is effective as of September 2022 and was last updated in August 2024.
Feel free to contact us for any questions or further information regarding our privacy practices.